Questions,
answered clearly.
Common questions about cost, process, domains, and social media management. Don't see yours? Just message us.
Working with Xcess
It depends on scope, but most websites take four to eight weeks from kickoff to launch, and brand systems a little less. We’ll give you a real timeline once we understand what you need, not a generic estimate.
Yes. We’re based in Guyana, but we build for clients across the region and beyond. Everything runs smoothly over WhatsApp, email, and video calls.
A clear idea of the problem you’re solving, any existing brand materials or content you have, and a point of contact who can give us timely feedback. We’ll guide you through the rest.
Every project includes rounds of feedback and revision built into the process. We’ll confirm the specifics when we scope your project. Our aim is to get it right together, not to count rounds.
We don’t disappear once the site is live. Depending on what you need, that can mean ongoing maintenance and updates, or simply being on hand if something needs adjusting down the line.
Cost
It varies with scope. Websites, brand systems, and other projects are quoted individually once we understand what you need. Message us with what you have in mind and we’ll give you real numbers.
Yes, most projects start with a deposit before work begins, with the balance tied to milestones or delivery. We’ll lay out the exact terms when we send your proposal.
.GY domains
Yes, we’re an official .GY registrar. Search a name on our domain page, and we’ll handle the reservation, registration, and renewal for you.
GYD $10,000 a year, and renewals are the same price. You can register for 1, 2, 3, 5, or 10 years at once.
By MMG (Mobile Money Guyana) to 601-0111, or by bank transfer to our Scotiabank account. Use your domain name as the payment reference and send us the receipt. Card payments are coming soon.
Nameservers tell the internet where your website and email live, usually your hosting company. You don’t need them to register. If you’re not sure yet, leave them blank and we’ll sort them out with you before the domain goes live.
Every domain has an expiry date. We email the people on your account before it expires, at 30, 14, and 7 days, so there’s time to renew. Renewal is GYD $10,000 a year, paid the same way as registration.
An online account for domain owners. Sign in to see your domains and expiry dates, request a renewal, or change your nameservers. Access is by invitation: once your domain is registered with us, we’ll send you an invite.
We can recommend the best or most appropriate hosting for your project, or if you already have hosting elsewhere, we can point your new domain there instead.
Still have a question?
Social media management
It ranges from content creation alone, to full management where we also post, schedule, and respond to comments and messages, up to full strategy and campaign planning, including paid ads. We’ll scope the mix that fits your business.
Typically Instagram, Facebook, TikTok, and LinkedIn. We’ll focus on whichever platforms your audience actually uses rather than spreading thin across all of them.
Yes. We share a content calendar or drafts ahead of time so you can review and approve before anything is posted, unless you’d prefer to hand off full control.
Ongoing management runs as a monthly retainer. We’ll walk you through the minimum term and pricing tiers based on how much content and coverage you need.
Yes, for accounts under full management or strategy plans, we share regular reporting on reach, engagement, and follower growth so you can see what’s working.