How we handle your information

What we collect, and why

Contact form: your name, email and message, so we can reply. We keep them as a record of the conversation.

Domain reservations: the domain, contact details for the registrant and the admin and technical contacts (name, email, phone, address) and your nameservers. We need them to register and renew the domain with the .GY registry, which keeps its own record as part of registration.

Client portal: your email address, and a record of each sign-in (time, device and network address) so we can spot misuse of your account.

Invoices and payments: the billing details on your invoices and what you paid. Card payments are handled by Stripe; we never see or store your card number.

Analytics on our public pages

Our public pages (home, portfolio, blog and so on) use Google Analytics and the Meta (Facebook) pixel to understand which pages and ads are useful. They set their own cookies.

They never run in the client portal, on invoice and payment pages, or in our admin. Those pages only load our own code.

Keeping the site safe

The site runs behind Cloudflare, which blocks automated attacks. When someone tries to reach parts of the site that don’t exist for the public (a common sign of an attack), Cloudflare keeps a short record of their network address, country, network and what they asked for, and we can review it to protect the site.

Sign-in links expire after 15 minutes and work once. Signing in sets a cookie that keeps you signed in; it is required for the portal to work.

Who else handles your information

Only the services we need to run the site: hosting and database (Railway and Neon), email delivery (Resend), card payments (Stripe), spam protection on our forms (Cloudflare Turnstile), site protection (Cloudflare) and the .GY registry for domains. We don’t sell your information.

Your choices

You can ask us what we hold about you, and ask us to correct or delete it, unless we need to keep it (for example invoices for tax records, or details the registry requires while your domain is active). Email [email protected].

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